FAQ
Who do I contact if I have questions or an issue with my order?
You can click here or you can send an email to help@skinnybox.com. If you are seeking information about your order, please include your order number.
How do my Skinny Box Coupons work?
On a 22-box order, you will get $25 off. For an 11-box order, you will get $12.50 off. If you do not place an order, you will lose the coupon. Coupons are to be used on your first 4 months of consecutive orders.
Do your products contain soy? Are the products soy-free?
Shakes, puddings, hot chocolates, cappuccino, Cheddar curls, BBQ crisps, and sour cream and onion curls are soy isolate free. However, due to allergies or sensitivities being different for everyone, we recommend that you check each product’s ingredient list for yourself to decide if they will work for you. Full product information is available for each product on individual product pages.
Are your products Kosher?
We do have a number of products that are Kosher. Please check the product information for each product.
Do your products contain aspartame?
Skinny Box products do not contain aspartame.